Terms of Service

Last updated: August 9, 2026

1. Acceptance of Terms

By accessing or using HeyRepli (the "Service"), you agree to be bound by these Terms of Service. If you disagree with any part, you may not access the Service. HeyRepli is an AI social concierge platform that helps small businesses engage customers, monitor brand mentions, rewrite content, and schedule posts across Instagram, Facebook, X (Twitter), LinkedIn, TikTok, YouTube, and Threads via 100% official OAuth APIs.

2. Account Registration

To access certain features, you must register for an account. You agree to provide accurate information and are responsible for safeguarding your password.

3. Acceptable Use

You agree NOT to use the Service to: violate laws, infringe IP rights, send spam, scrape in violation of platform ToS, publish harmful content, impersonate others, or attempt unauthorized access.

4. Service Usage and Rate Limits

Each subscription tier includes a monthly quota. Free: 50 AI replies + 5 rewrites + 10 scheduled posts. Starter ($49/mo): 800 + 30 + 200. Pro ($99/mo): 1,500 + 100 + 500 + 80 brand mentions. Agency ($199/mo): 3,000 + 500 + unlimited + 300 mentions. View full pricing.

5. Social Media Platform Compliance

You acknowledge that HeyRepli relies on third-party APIs subject to their own ToS. You are solely responsible for ensuring your use complies with each platform.

6. Subscription and Payment

Paid subscriptions are billed monthly via Paddle. Auto-renews unless canceled. Prices subject to change with 30 days notice. Refunds subject to our Refund Policy.

7. Intellectual Property

The Service and its original content remain the exclusive property of HeyRepli. You retain rights to content you submit.

8. Termination

We may terminate or suspend your account for breach of these Terms. You may discontinue use at any time.

9. Disclaimer

The Service is provided AS IS. We disclaim all warranties. We do not guarantee uninterrupted or error-free service.

10. Limitation of Liability

To the maximum extent permitted by law, HeyRepli shall not be liable for any indirect, incidental, or consequential damages.

11. Changes to Terms

We reserve the right to modify these Terms with at least 30 days notice via email.

12. Governing Law

These Terms are governed by the laws of the United States, without regard to conflict of law provisions.

13. Contact Us

Questions? Contact support@heyrepli.com. See our Privacy Policy and Refund Policy.

By using HeyRepli, you agree to these Terms of Service.